Usakinishaji na Uamilishaji wa eSIM
Ungana kwa dakika na mwongozo wetu rahisi wa hatua kwa hatua kwa vifaa vya iPhone na AndroidGet connected in minutes with our easy step-by-step guide for iPhone
Gusa mara moja na umeunganishwa
Kwenye iPhone (iOS 17.4 au mpya zaidi) na Android 10+, fungua uthibitisho wa oda yako au ukurasa wa My eSIMs kisha uguse kitufe cha kusakinisha. Usanidi wa eSIM wa simu yako hufunguka wenyewe, bila msimbo wa QR wa kuchanganua na bila kutafuta ndani ya Mipangilio. Kisha washa Matumizi ya data ukiwa nje ya nchi na uko mtandaoni.On iPhone (iOS 17.4 or newer), open your order confirmation or My eSIMs page and tap the install button. Your iPhone's eSIM setup opens on its own, with no QR code to scan and no digging through Settings. Then switch on Data Roaming and you're online.
Kwenye kifaa cha zamani, au unasanidi kutoka simu nyingine? Changanua msimbo wa QR. Mwongozo kamili hatua kwa hatua uko chini.
Kabla Ya Kuanza
Wakati wa Kusakinisha
Sakinisha eSIM yako masaa machache kabla ya safari yako. Ukifika, washa data roaming kwa eSIM na uichague kwa data ya simu.
Muhimu
Hakikisha kifaa chako kimefunguliwa mtandao na kinaendana na eSIM. Angalia utangamano
Mambo ya Kujua
- On iPhone you can scan the QR code straight from the Camera app. On Android you must add it from your phone's eSIM settings - a camera or QR-reader app will not install it.On iPhone you can scan the QR code straight from the Camera app, then tap the “Cellular Plan Detected” notification that appears.
- Usakinishaji wa mikono unahitaji nambari moja (Android) au nambari mbili (iOS)Manual installation on iPhone requires two codes: the SM-DP+ address and the activation code
- QR code zina matumizi yenye kikomo - ukiondoa eSIM, huenda usiweze kuisakinisha tena
Usakinishaji wa Kiotomatiki
Changanua tu QR code yako kusakinisha
(QR code itaonyeshwa baada ya kununua na kutumwa kwa barua pepe)
Usakinishaji wa Mikono
Chagua aina ya kifaa chako kwa maelekezo ya hatua kwa hatua
USAKINISHAJI
Kidokezo: Kuwa na QR code yako na/au nambari za usakinishaji wa mikono kutoka barua pepe yako tayari kabla ya kuanza.
Njia ya Haraka: On iPhone only, open the Camera app, scan the QR code and tap the eSIM notification that appears. Then skip to step 6.
Au fuata hatua hizi:
Nenda kwenye Settings
Gusa Mobile au Cellular
Gusa Add Data Plan au Add eSIM
Gusa Use QR Code
Changanua QR code kutoka barua pepe yako
Huwezi kuchanganua QR code? Tumia usakinishaji wa mikono:
- •Gusa Enter Details Manually
- •Ingiza anwani ya SM-DP+ na Activation Code kutoka barua pepe yako
- •Bofya Next
Baada ya kuchanganua au kuingiza nambari:
Mpango wako mpya wa data utaonekana. Bofya Continue na usubiri utambuzi
Bofya Done. Ingiza PIN ikiwa imeombwa
Ipe eSIM yako jina chini ya "Label" na ubofye Done
Chagua Primary kwa Default Line kuweka nambari yako kwa simu/ujumbe
Chagua Primary kwa iMessage na FaceTime
Chagua eSIMpass eSIM yako kwa Mobile Data. Zima "Allow Mobile Data Switching" kuepuka ada za kuzurura
iPhone yako inaweza kuamilisha mpango mara moja. Kuepuka kutumia data kabla ya safari yako, zima kuzurura kwenye mipango yote ya data ya simu.
UAMILISHAJI
Kumbuka: Uamilishaji unaweza kufanywa tu unapofika kwenye eneo lako.
Nenda kwenye Settings
Gusa Mobile au Cellular
Chagua eSIMpass eSIM yako kutoka kwenye orodha
Wezesha Turn On This Line
Thibitisha eSIMpass eSIM yako imechaguliwa kama chaguo-msingi kwa data ya simu
Samsung
USAKINISHAJI
Kidokezo: Kuwa na QR code yako na/au nambari ya usakinishaji wa mikono kutoka barua pepe yako tayari.
Do not use the camera or a QR-scanner app
On Android, scanning the eSIM QR code with the camera or a QR-reader app will not install it - it normally just opens a web page, or does nothing at all. The eSIM can only be added from your phone's own settings, using the steps below.
Follow these steps:
Nenda kwenye Settings
Gusa Connections
Gusa SIM manager
Chini ya "eSIMs", gusa +Add eSIM
Chagua Scan QR from service provider
Changanua QR code na usubiri utambuzi
Huwezi kuchanganua? Tumia usakinishaji wa mikono:
- •Gusa Enter activation code
- •Ingiza nambari ya usakinishaji wa mikono na ubofye Continue
Baada ya kuchanganua au kuingiza nambari:
Gusa Add. Ingiza PIN ikiwa imeombwa
Gusa mpango wako mpya na uweke Jina lake
UAMILISHAJI
Kumbuka: Uamilishaji unaweza kufanywa tu kwenye eneo lako.
Nenda kwenye Settings → Connections → SIM manager
Chini ya "Preferred SIMs", gusa Mobile data
Chagua eSIMpass eSIM yako kwa data ya simu
Google Pixel
USAKINISHAJI
Kidokezo: Kuwa na QR code yako na/au nambari ya usakinishaji wa mikono kutoka barua pepe yako tayari.
Do not use the camera or a QR-scanner app
On Android, scanning the eSIM QR code with the camera or a QR-reader app will not install it - it normally just opens a web page, or does nothing at all. The eSIM can only be added from your phone's own settings, using the steps below.
Follow these steps:
Nenda kwenye Settings
Gusa Network & Internet
Gusa ikoni ya + karibu na mpango wako mkuu
Gusa Download a SIM instead?
Unapoombwa kuhusu kutumia SIM 2, gusa Yes
Gusa Next
Changanua QR code na usubiri utambuzi
Huwezi kuchanganua? Tumia usakinishaji wa mikono:
- •Sogeza chini na ubofye Need help?
- •Gusa Enter it Manually
- •Ingiza nambari na ubofye Continue
Baada ya kuchanganua au kuingiza nambari:
Gusa Download. Ingiza PIN ikiwa imeombwa
Gusa mpango wako mpya na utumie ikoni ya kuhariri kuweka Jina
UAMILISHAJI
Kumbuka: Uamilishaji unaweza kufanywa tu kwenye eneo lako.
Nenda kwenye Settings → Network & Internet → SIM
Chagua eSIMpass eSIM yako
Wezesha Use SIM
Chagua eSIMpass eSIM yako kwa data
If the installation fails
Almost every failed eSIM installation comes down to one of these four causes. Check them in order before contacting us.
You were offline during the installation
The eSIM profile is downloaded at the moment you install it, so your phone needs a working internet connection right then - Wi-Fi, or your existing mobile data. Connect first, then add the eSIM again.
Your phone has reached its eSIM profile limit
Phones can only store a limited number of eSIM profiles - typically 8 to 10 on iPhone and 5 to 7 on Samsung and Pixel. Once that limit is reached, new installations fail. Open your eSIM settings, delete profiles from past trips you no longer need, then install again.iPhones can only store a limited number of eSIM profiles - typically 8 to 10. Once that limit is reached, new installations fail. Open Settings > Cellular, delete profiles from past trips you no longer need, then install again.
Only delete old or expired profiles. Never delete the profile for your own home carrier line.
You scanned the QR code in the wrong app
On Android, camera and QR-reader apps cannot install an eSIM. Open your phone's eSIM settings first - on Samsung, Settings > Connections > SIM manager > Add eSIM; on Pixel, Settings > Network & Internet > + > Download a SIM instead? - and only scan the code once you are there.Scan the QR code with the Camera app while it is on screen, then tap the “Cellular Plan Detected” notification. A screenshot opened in Photos will not trigger it - if the code is already saved as an image, use Settings > Cellular > Add eSIM > Use QR Code, or enter the codes by hand.
The QR code has already been used
Each QR code installs one eSIM, on one device. If the profile was already installed - even on a device you later reset - the same code cannot be used again. Contact us with your order number and we will check its status.
Still stuck? Email help@esimpass.com with your order number and the exact error message shown on your screen, and we will check the eSIM from our side.
Unahitaji Msaada?
Timu yetu ya msaada iko hapa kukusaidia kuunganishwa
Jinsi ya Kusakinisha eSIM Yako
Tazama mwongozo wetu wa haraka wa kuchunguza na kuamilisha QR code ya eSIM yako.