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Inombolo ye-VAT: PT513769897
Sicela ubuyekeze Inqubomgomo Yethu Yokuhanjiswa ukuze uqonde ukuthi umkhiqizo wakho wedijithali uzohanjiswa kanjani nokuthi ungalindela ini ngemva kokubeka i-oda yakho.
1. Ukuhanjiswa Kwedijithali Kuphela
Wonke ama-eSIM athengiswa ku-esimpass.com angimikhiqizo yedijithali. Azikho izinto zangempela ezizothunyelwa.
Ngemva kokukhokha okuphumelelayo, ikhodi yakho ye-QR ye-eSIM nemininingwane yokuvula kuhanjiswa ngokushesha nge-imeyili (ethunyelwa ekheli elisetshenziswe ngesikhathi sokukhokha).
Ungaskena ikhodi ye-QR ngqo efonini yakho noma uyiphrinte uma uthanda.
2. Isikhathi Sokuhanjiswa
- Ukuhanjiswa okusheshayo: Ezimweni eziningi, imininingwane yakho ye-eSIM ithunyelwa ngaphakathi kwemizuzu embalwa ngemva kokuthi inkokhelo iqinisekiswe.
- Ukuhanjiswa okuphuzisiwe: Ngezikhathi ezithile, ukuhanjiswa kungathatha imizuzu engama-30 ngenxa yokuphuziseka kwenethiwekhi noma ukucubungulwa kokukhokha.
Uma ungayitholi i-eSIM yakho ngaphakathi kwemizuzu engu-30, sicela uhlole ifolda ye-spam/junk ye-imeyili yakho noma uthinte ithimba lethu lokwesekwa ngosizo.
3. Akukho Ukuthunyelwa Kwezinto Zangempela
Sicela uqaphele ukuthi i-eSIMpass ayithumeli amakhadi e-SIM angempela noma noma yiziphi izimpahla ezithintekayo. Yonke imikhiqizo iyidijithali kuphela futhi iyafinyeleleka ngokuhanjiswa kwe-elekthronikhi.
4. Ukuqinisekisa Kwe-Oda
Ngemva kokuqeda ukuthenga kwakho, uzothola:
- I-imeyili yokuqinisekisa i-oda equkethe imininingwane yokuthengisela kwakho.
- I-imeyili yokuhanjiswa enekhodi yakho ye-QR ye-eSIM neziqondiso zokuhlela.
5. Izinkinga Zokuhanjiswa
Uma ungayitholanga ikhodi yakho ye-QR ye-eSIM ngaphakathi kwemizuzu engu-30, noma uma kukhona iphutha ku-oda yakho, sicela uthinte help@esimpass.com
Faka inombolo ye-oda yakho nekheli le-imeyili elisetshenziswe ngesikhathi sokukhokha. Ithimba lethu lizophendula ngokushesha ukuqinisekisa ukuthi uthola i-eSIM yakho.
6. Nini i-eSIM Yami Ithathwa Ngokuthi "Ivuliwe"?
"Ukuvula" kwenzeka uma uskena ikhodi ye-QR ye-eSIM futhi iphrofayela ye-eSIM ifakwa kudivayisi yakho. Uma ikhodi ye-QR isiskenwe futhi iphrofayela ingeniswe, i-eSIM ithathwa njengokuvuliwe futhi ayinakubuyiselwa imali noma ukudluliselwa kudivayisi enye.
Lokhu kuhlukile ekuxhumeni kunethiwekhi yeselula. I-eSIM "ivuliwe" ngomzuzu efakwayo, kungakhathalekile ukuthi usebenzise idatha noma uxhume kunethiwekhi.
7. Amaphuzu Abalulekile
- Qinisekisa ukuthi ufaka ikheli le-imeyili elifanele neliqondile ngesikhathi sokukhokha.
- Uma isihanjisiwe, ikhodi yakho ye-QR ye-eSIM iyingqayizivele futhi kufanele igcinwe iphephile.
- I-eSIMpass ayinaso isibopho samakheli e-imeyili angalungile noma izinkinga ezivela ephutweni lomsebenzisi ngesikhathi sokukhokha.
8. Udinga Usizo?
Uma uhlangabezana nezinkinga zokuhanjiswa noma zokuvula, ithimba lethu lokwesekwa lilapha ukukusiza:
- I-imeyili: help@esimpass.com
- Isizinda: https://www.esimpass.com